Privacy Policy

Website: slotsvader-canada.co.

Operator:

Effective Date: May 20, 2026.

Jurisdiction:

1. Introduction

At Slotsvader, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our website and services. By accessing slotsvader-canada.co, you acknowledge that you have read and understood this policy.

We are committed to complying with Canada's federal and provincial privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), its successor the Consumer Privacy Protection Act (CPPA) as enacted under Bill C-27, and applicable provincial legislation such as Alberta's Personal Information Protection Act (PIPA), British Columbia's Personal Information Protection Act (BC PIPA), and Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25 / Bill 64). Where our operations intersect with Ontario's regulated iGaming market, we also comply with requirements set by the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario.

We recognize that players trust us with sensitive personal and financial data. This policy is designed to be transparent about exactly what we do with that data and how you can exercise your rights.

2. Who We Are and How to Contact Us

Operator:

Website: slotsvader-canada.co.

Data Contact Email: [email protected].

For any privacy-related inquiries, requests, or complaints, please contact our Privacy Officer at the email address above. We will acknowledge your request within 10 business days and provide a substantive response within 30 calendar days, in accordance with PIPEDA obligations.

3. Information We Collect

We collect personal information only for legitimate, clearly identified purposes. The categories of information we may collect include:

3.1 Registration and Identity Information

Full legal name.
Date of birth (to verify you are of legal gambling age in your province).
Residential address, city, province, and postal code.
Email.
Phone.
Government-issued identification documents (where required for identity verification or AML compliance).

3.2 Financial and Payment Information

Preferred payment method (e.g, Interac e-Transfer, Interac Online, iDebit, InstaDebit, Visa, Mastercard, or cryptocurrency).
Transaction history, deposit and withdrawal records in Canadian dollars (CAD).
Billing address associated with your payment.
Last four digits of cards or account references, as.

We do not store full payment card numbers. Sensitive financial data is processed by our certified payment processors in accordance with industry security standards.

3.3 Account Activity and Gaming Information

Login history, session duration, and.
Game play history, wager amounts (in CAD), wins, and.
Bonus usage, including match bonuses and free spins.
Responsible gambling tool usage (self-exclusion, deposit limits, cooling-off periods).

3.4 Technical and Device Information

IP address and approximate.
Device type, operating system, and.
Cookies and tracking technologies (see Section 9).
Referring URLs and on-site navigation.

3.5 Communications

Messages sent to our support team.
Responses to surveys or.
Records of any responsible gambling interventions or.

4. Legal Basis for Processing

Under PIPEDA and applicable provincial law, we are required to have a valid legal basis before processing your personal information. Depending on the purpose, we rely on one or more of the following:

Legal Basis	Examples of Use
Consent	Marketing communications, optional cookies, bonus opt-in (Ontario iGO rules)
Contractual Necessity	Account creation, processing deposits and withdrawals in CAD, providing gaming services
Legal Obligation	Identity verification (KYC), anti-money laundering (AML) compliance, age verification, regulatory reporting
Legitimate Interests	Fraud prevention, security monitoring, service improvement, responsible gambling monitoring

Quebec residents are entitled to additional transparency under Law 25, including the right to be informed of automated decision-making that significantly affects them and the right to request human review of such decisions.

5. How We Use Your Information

We use the personal information we collect for the following purposes:

Account Management: Creating, maintaining, and securing your player.
Payment Processing: Facilitating deposits and withdrawals via Interac e-Transfer, Interac Online, iDebit, InstaDebit, Visa, Mastercard, and cryptocurrency in CAD.
Identity and Age Verification: Confirming you meet legal age requirements for gambling in your.
Regulatory Compliance: Meeting obligations under AGCO/iGaming Ontario requirements (Ontario players), BCLC regulations (British Columbia players), AGLC requirements (Alberta players), and applicable federal law.
Anti-Money Laundering (AML): Screening transactions and reporting as required under Canada's Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).
Responsible Gambling: Monitoring play patterns to identify problem gambling indicators; facilitating self-exclusion, deposit limits, and cooling-off periods; providing referrals to ConnexOntario (1-866-531-2600) and the Problem Gambling Helpline (1-888-230-3506).
Customer Support: Responding to inquiries, resolving disputes, and providing technical.
Marketing (with consent): Sending promotional offers, bonus communications, and newsletters where you have opted in.
Security and Fraud Prevention: Detecting unauthorized access, suspicious activity, and potential.
Service Improvement: Analyzing usage patterns to improve site performance and user.

6. Sharing and Disclosure of Your Information

We do not sell your personal information. We may share your data with the following third parties, strictly as necessary:

Payment Processors: Companies that facilitate Interac e-Transfer, card payments, iDebit, InstaDebit, and cryptocurrency.
Identity Verification Providers: Third-party KYC/AML service.
Regulatory Authorities: AGCO, iGaming Ontario, BCLC, AGLC, or other applicable provincial and federal regulators, where required by law or licence.
Law Enforcement: Where we are legally compelled to disclose information by court order, warrant, or statutory requirement under Canadian law.
Technology and Hosting Providers: Cloud infrastructure, cybersecurity, and analytics vendors operating under binding data processing.
Responsible Gambling Partners: Where disclosure is necessary to support a self-exclusion program or.

All third-party service providers who access your personal information are required to protect it in a manner consistent with this policy and applicable Canadian privacy law.

7. International Data Transfers

Some of our service providers may process data outside of Canada. Where personal information is transferred internationally, we take steps to ensure an equivalent level of protection applies, including executing contractual safeguards. Quebec residents are entitled to be informed of cross-border transfers under Law 25, and we will provide that information upon request.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods include:

Active Accounts: Data is retained for the duration of your account.
Closed Accounts: Financial and identity records are retained for a minimum of 5 years following account closure, in accordance with PCMLTFA and applicable regulatory.
Marketing Consents and Opt-Out Records: Retained for the period required to demonstrate.
Technical Logs: Typically retained for 12–24.

When personal information is no longer required, we securely destroy, delete, or anonymize it.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, personalize your experience, and analyze site performance. The types of cookies we use include:

Strictly Necessary Cookies: Essential for the website to function (e.g, session management, login security). These cannot be disabled.
Functional Cookies: Remember your preferences (e.g, language, currency display in CAD).
Analytics Cookies: Help us understand how visitors interact with the site. Used only with your consent.
Marketing Cookies: Used to deliver relevant promotional content where you have consented.

You may manage your cookie preferences through our cookie consent banner or your browser settings. Withdrawing consent for non-essential cookies will not affect your ability to use core site functions.

10. Your Privacy Rights

Subject to applicable law and reasonable verification of your identity, you have the following rights regarding your personal information:

Right of Access: Request a copy of the personal information we hold about you.
Right to Correction: Request that inaccurate or incomplete information be.
Right to Withdrawal of Consent: Withdraw consent for marketing communications or optional data processing at any time.
Right to Erasure / De-indexing (Quebec): Request deletion of your personal information where it is no longer necessary or where consent has been withdrawn, subject to legal retention.
Right to Data Portability (Quebec Law 25): Request your personal information in a structured, commonly used.
Right to Object to Automated Decision-Making: Request human review of decisions made solely by automated means that significantly affect you.
Right to Lodge a Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or, for Quebec residents, the Commission d'accès à l'information (CAI).

To exercise any of these rights, contact us at [email protected]. We will respond within 30 calendar days. In complex cases, we may extend this period by an additional 30 days with notice to you.

11. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

SSL/TLS encryption for all data transmitted between your device and our.
Encrypted storage of sensitive account and payment data.
Access controls limiting staff access to personal information on a need-to-know.
Regular security assessments and vulnerability.
Incident response procedures compliant with PIPEDA's breach reporting.

In the event of a privacy breach that poses a real risk of significant harm to individuals, we will notify the Office of the Privacy Commissioner of Canada and affected individuals as required by law.

12. Responsible Gambling and Special Category Data

Information collected in connection with responsible gambling tools — including self-exclusion elections, problem gambling disclosures, and intervention records — is treated with the highest level of sensitivity. This data is used exclusively to protect player wellbeing and meet regulatory obligations. It is not used for marketing purposes and is shared only where legally required or where necessary to enforce a self-exclusion election.

If you or someone you know may be experiencing difficulties with gambling, we encourage you to reach out:

ConnexOntario: 1-866-531-2600.
Problem Gambling Helpline: 1-888-230-3506.
iGamblingOntario.ca for resources applicable to Ontario.

13. Children and Minors

Our services are strictly intended for adults of legal gambling age in their province of residence. We do not knowingly collect personal information from individuals under the age of 19 (or 18 where applicable by provincial law). If we become aware that we have inadvertently collected information from a minor, we will delete it immediately and close the associated account. Age verification is conducted at registration as part of our mandatory KYC process.

14. Marketing Communications

Where you have given consent, we may send you promotional emails, offers, and bonus notifications. Ontario players are subject to iGaming Ontario (iGO) opt-in bonus rules, meaning bonuses are not automatically applied — you must actively opt in. You may withdraw your marketing consent at any time by:

Clicking the "unsubscribe" link in any marketing.
Contacting us at [email protected].
Updating your account.

Withdrawal of marketing consent will not affect the lawfulness of any processing carried out prior to withdrawal.

15. Links to Third-Party Services

Our website may reference or integrate with third-party services. This Privacy Policy applies solely to information collected by Slotsvader. We are not responsible for the privacy practices of third-party platforms or payment providers, and we encourage you to review their policies independently.

16. Language

This Privacy Policy is provided in English. For Quebec-based players, a French version is available upon request at [email protected], in recognition of our commitment to bilingual service for Canadian players.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will notify you by posting a prominent notice on our website and, where required, by direct communication to your registered email address. The effective date at the top of this page will always reflect when the policy was last revised. Continued use of our services following the effective date of any revision constitutes acceptance of the updated policy.

18. Contact Our Privacy Officer

For any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact:

Privacy Officer — Slotsvader.

Email: [email protected].

Website: slotsvader-canada.co.

We are committed to resolving privacy concerns promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the Office of the Privacy Commissioner of Canada or the applicable provincial privacy authority in your jurisdiction.